A few days ago, I finally got a cable that would allow me to connect my universal remote control to my computer so that I could tweak the settings that had been programmed into my control by the people who installed our home theatre system. Those people had actually done a very sophisticated job to make this particular remote work very well with a lot of devices hooked up to the screen.

 So I connected the remote, launched the programming app, and clicked on the "download" button. Within a few seconds, my remote control was completely overwritten with default settings from a demo configuration file.

This happened on Christmas Eve so of course nobody was around to come by and fix it so I was left to try and figure out the programming application by myself (no manual and not a particularly intuitive user interface) to get things working again.

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